introduction

Located in the heart of downtown Boise, Idaho, Hotel Renegade is a boutique hotel developed by the Hendricks Group, known for revitalizing historic sites and fostering community transformation. With 122 guest rooms, the hotel combines rustic charm with modern luxury, offering upscale dining and amenities including the Baraboo Supper Club, The Highlander rooftop bar, Blue Collar Coffee Co., a 24-hour fitness center, conference rooms, and 5,100 square feet of event space.

the challenge

A newly established property, Hotel Renegade set out to elevate the guest experience by achieving seamless interactions and personalized service through automation. This mission began with the public guest areas but eventually grew to encompass the conference spaces as well, leveraging advanced technology to deliver a consistently exceptional experience in even more spaces.

the solution

Hotel Renegade enlisted PIVIUM as their trusted partner from the project’s inception. PIVIUM played a pivotal role in shaping the technology strategy throughout the property. Their expertise helped guide critical decisions around the system’s design and implement a robust Crestron AV system. While the original plan involved adding automation control to the property, that plan then evolved to include unified communication technologies in the hotel conference spaces as well.

the technology

Crestron control is the backbone of the Hotel Renegade due to its compatibility with a wide range of devices. The system was designed to be intuitive for both hotel staff and guests, ensuring a seamless experience across all hotel spaces. In the banquet hall, a Crestron partition sensor automatically detects when the space is divided or combined, enabling effortless adjustments to room settings and a reconfiguration of the touch screen interface to match the new layout. The design team achieved an elegant fusion of Crestron technology with the interior design, which included clever concealments within furniture and architectural elements. This approach preserved the aesthetic of the property while delivering the desired advanced functionality.

Crestron DM NVX® AV-over-IP technology serves as the central hub for distributing high-quality video throughout Hotel Renegade. It ensures low-latency, high-resolution video streaming across multiple rooms and displays throughout the conference center and private rooms for guest events. Crestron touch screens in the public spaces (which include conference rooms, a restaurant, and a banquet hall) control the lighting and audio levels. For even more flexibility, staff can employ a wireless touch screen for total facility control from anywhere in the building.

Crestron Flex brings additional capabilities such as support for video conferencing and collaboration in conference and meeting rooms, enabling plug-and-play functionality for guests. The conference rooms can fit up to 16 people and include Crestron Flex for one-touch start meetings and video conferencing, with AirMedia® wireless presentation for simple screen sharing. The Crestron soundbars provide high-quality audio and video during meetings and activate automatically when a laptop is connected, eliminating the need for complex setup. For a streamlined user approach, AirMedia® Connect Adaptors allow guests and presenters to intuitively plug the solution into their personal device to instantly and wirelessly share content to the displays in the meeting rooms.

the results

Crestron technology supports the effortless collaboration, presentations, and entertainment across this property to create a luxury experience tailored to the unique experience of each guest. Hotel Renegade became a tech-enhanced boutique hotel exceeding expectations by delivering a sophisticated, user-friendly experience.